Red Star Kim

MAY 16, 2023

A key theme from the workshop was Assertive communication: The importance of voice. Keys to Assertive Communication Assertiveness is the ability to stand up for what you believe while staying calm and positive and respecting others’ views. What Are The Six C’s Of Compelling Communication? Can you approve this?”

Communication 130

Communication Brainstorming Decision-making Marketing 130

Red Star Kim

DECEMBER 5, 2023

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Red Star Kim

FEBRUARY 15, 2024

It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. Coaches and consultants use facilitation skills. But coaches resist the temptation to tell. As a bridge between fee-earners and specialist marketing teams.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Miller Heiman Group

MARCH 10, 2020

Just meeting, not to mention exceeding, the modern customer’s expectations for a personalized, enhanced, omnichannel experience is getting harder. Human interactions are critical to improving customer service: most survey respondents said they prefer to communicate by phone (43%) or in person (37%). A lack of personal attention.

Interpersonal Skills 64

Interpersonal Skills Customer Experience Brainstorming B2B 64

Showpad

JUNE 15, 2020

Time is money, and anything taking them away from making calls, sending emails or meeting with prospects and customers may be met with skepticism. Rather than talking at your sellers for hours on end, encourage participation by opening up the discussion and allowing them to share knowledge with one another and brainstorm solutions together.

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

SmartKarrot

MAY 12, 2022

There are certain must-have qualities for a customer engagement manager like communication skills, management skills, interpersonal skills, and relevant experience in customer success. How will you meet various deadlines across clients? Why do you want this role as a customer engagement manager?

Management 10

Management Interpersonal Skills Account Management Brainstorming 10

SmartKarrot

DECEMBER 26, 2021

Companies brainstorm whether they should hire a specialist for cx operations, the answer to which significantly depends on the workload involved during the preliminary stages of a company seeking to scale its operations. Interpersonal Skills. Understanding the Tech Stack System.

Customer Experience 11

Customer Experience Organization Interpersonal Skills Management 11