Strategic Account Management Association

FEBRUARY 2, 2021

The ability to uncover customer needs, develop solutions, communicate value propositions and negotiate effectively doesn’t vanish just because a salesperson can’t meet her customer face to face. As one executive explained, “Buy and sell widgets virtually?

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

SmartKarrot

JANUARY 21, 2021

A strong plan including goals, objectives and more needs to be created to be presented to key stakeholders. The product manager is someone who charts customer needs, understands customer requirements, teams with stakeholders, coordinates across required teams, and creates the required product. Creating a roadmap to maintain product.

Management 11

Management Decision-making Stakeholders Customer Success 11

CM Partners

DECEMBER 13, 2017

We developed the concept of Lateral Leadership from our work in the field of high-stakes negotiation. Our concept of Lateral Leadership is informed by the work of our colleague, Roger Fisher, and colleagues at The Harvard Negotiation Project, as well as our work in the fields of negotiation, communication and influence.

Leadership 52

Leadership Supply Chain Negotiation Suppliers 52