Remove Brainstorming Remove Leadership Remove Meetings Remove Remote Working
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How Do You Bring Back the “Magic” of Selling With Your Team?

Revenue Storm

Remote work has erased the benefit of tenure and outside experience to a degree, making interactions stale, boring, and ineffective in many instances. Presentations and important meetings were well rehearsed, and attention was given to the “theatrics” of the interaction in the pre-covid environment.

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Do your support teams have open channels of communication with leadership to share feedback? Does your business support flexible and remote work?

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5 Challenges of Virtual Facilitation & How You Can Solve Them

CMOE

Investing in your human capital is more crucial than ever as organizations continue to transition or adopt hybrid or remote work environments. Solution: Focus on the Facilitator Mindset Leadership consultant Dr. Flo Falayi encourages leaders to lean on what they call “The Facilitator Mindset.” And that’s why we’re here to help.

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What is Customer Service Week? +8 virtual ways to celebrate it

Zendesk

Customer engagement has reached record highs all while service representatives have been adjusting to longer hours, new technologies, and remote work. Do your support teams have open channels of communication with leadership to share feedback? Does your business support flexible and remote work?

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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. But coaches resist the temptation to tell.

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Company Culture Doesn’t Come from a Monitor: How to Create a Connected Workforce in an Increasingly Virtual World

Planview

How important are in-person connections in an increasingly remote work environment? Planview is on a mission to “Build the Future of Connected Work,” – so I spend a lot of time thinking about the human aspects of connection. That doesn’t mean that the benefits of meeting face-to-face with coworkers are moot.

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How to use the power of ‘surgical empathy’ with your clients, with Dr Mark Goulston

Account Management Skills

He hosts the extremely popular podcast ‘My Wake Up Call with Dr. Mark Goulston’, where he’s interviewed some prominent figures like radio and TV host, Larry King, leadership guru, Ken Blanchard. Over the weekend I’d meet patients, I’d go up to the wards and I’d medicate and I’d write prescriptions.