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10 Customer Retention Books CSMs Must Read in 2022

SmartKarrot

It presents the readers with a fresh perspective on customer relations and also throws light on failproof strategies for long-term customer value. This book helps CRMs solve complex customer relations concerns. This book helps CRMs solve complex customer relations concerns. Authored by Peter Fader and Sarah E.

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

Keeping customers and clients happy is harder now than ever before.”. β€œTo To stay connected to your audience seamlessly through the synchronicity of e-mails and connect so easily anytime is amazing.”. Ask your existing customers about their present requirements in this crisis and offer them special deals from your business.