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How to engage fee-earners in the M&BD planning process?

Red Star Kim

In professional services we need the engagement, buy-in and time of fee-earners because they are fundamental to preparing content, interacting with prospects and converting leads into clients. And yet their priority is serving existing clients and earning fees. At their regular team meetings. Plan with a dual horizon.

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Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure

Red Star Kim

Some failed to monitor a major cost – that of fee-earner time in relationship nurturing and development. Others reported extensive buying cycles and a lack of clarity between sales from existing and target clients. Review our business plan. Review case studies of PSF marketing and business development.

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Customer Centric Growth Amid COVID

Revegy

In the current COVID-19 global health crisis, companies are faced with unprecedented challenges as they strive to maintain their businesses and anticipate a constantly changing business ecosystem. Customer centricity has only increased in importance as businesses navigate COVID-19. Increased deal size by more than 10%.

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Mar 10 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Experience Location: Remote, United States Organization: Sales Boomerang As a Vice President of Customer Experience, you will develop a vision and strategy for the customer experience organization. Ensure retention of key clients and growth of their accounts. Drive customer experience outcomes.

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Feb 16 – Customer Success Jobs

SmartKarrot

Role: Customer Success Executive Location: Austin, TX, United States (Hybrid) Organization: Axon As a Customer Success Executive you’ll be a consultant and a spokesperson for your clients, holding frequent phone calls and in-person meetings to direct strategy and execution for reaching each client’s particular goals.