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How to engage fee-earners in the M&BD planning process?

Red Star Kim

One delegate said that at every monthly meeting they present an analysis of the main activities, content themes and news coverage by their main competitors. Present the client view – Share results of client listening exercises and surveys. Map out the client’s buying journey.

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Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure

Red Star Kim

And present evidence of the results achieved. Following the ideas for promoting fee-earner engagement, a key way to do this is to present them with evidence. PPS I’m putting together a separate blog on the question – which keeps arising – of future trends in professional services marketing and business development.

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Customer Centric Growth Amid COVID

Revegy

Developing customer insights isn’t a one-time, static exercise. It is an ongoing effort that should be an integrated part of your client development and account planning strategy. Business success in the COVID-19 and post COVID-19 world demands a commitment to a customer-centric growth strategy.