Red Star Kim

SEPTEMBER 29, 2023

What do you think is most important for a M&BD assistant? How do you stand out from your peers? Some guidance is provided: Be more visible – the PVI model (kimtasso.com) and Be visible, assert and challenge and remember your goals (kimtasso.com) Other points of interest How to engage fee-earners?

Marketing 130

Marketing Stakeholders Digitalization Communication 130

ProlifIQ

JUNE 21, 2023

A successful strategic account management strategy begins with a deep understanding of the role strategic accounts play in an organization’s success. A dedicated strategic account manager, entrusted with this responsibility, plays a critical role in developing and executing the strategic account development plan.

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

FEBRUARY 3, 2022

Role: VP Customer Success – BetterUp Care Location: Remote, San Francisco, CA, US Organization: BetterUp As a VP of Customer Success, you will build and lead a world-class customer success organization for BetterUp Care. First touchpoint for corporate clients and acting as an interface to internal stakeholders.

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

SmartKarrot

DECEMBER 14, 2021

Role: Vice President, Customer Success Location: Remote, McLean, VA, US Organization: Logi Analytics, an insightsoftware company As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Customer Success 19

Customer Success Onboarding Account Management Client Development 19

SmartKarrot

JUNE 30, 2021

Director, Customer Success Location: Salt Lake City, UT, US Organization: PointClickCare As a Sr. Building strategic relationships across multiple stakeholders across the clients to ensure alignment with business goals. Develop a trusted advisor relationship with key client stakeholders.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

SmartKarrot

DECEMBER 22, 2020

Role: VP, Customer Success Location: San Francisco Bay Area, US Organization: NexHealth As a VP of Customer Success, you will inspire, recruit, and develop top talent Customer Success team leaders and members who bring a customer-centric view to their everyday roles. Delivery regular business reviews to client stakeholders.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

MARCH 8, 2022

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Irene Lefton.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21