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June 12 – Customer Success Jobs

SmartKarrot

Role: Customer Success Specialist Location: United States (Remote) Organization: SwiftComply As a Customer Success Specialist, you’ll respond to incoming emails, phone calls, and video requests from more than 400 government agencies and their service suppliers in a courteous, timely, and individualised manner.

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May 19 – Customer Success Jobs

SmartKarrot

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Data Focus – analyzing and continuously improving how we work.

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Feb 02 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager EU and APAC CSS Location: Bathgate, Scotland, United Kingdom Organization: Catalent Pharma Solutions As a Customer Success Manager, you will be accountable for the onboarding experience that every new customer has on site. Apply here: [link].

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Mar 14 – Customer Success Jobs

SmartKarrot

Role: Vice President Customer Success – AI Software Location: New York, NY, US (On-site) Organization: BD Strategy Partners As a Vice President of Customer Success, you will evaluate and where appropriate, implement improvements to CS/AM workflow processes. Lead by example and with enthusiasm and compassion.

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Dec 20 – Customer Success Jobs

SmartKarrot

Represents Client Success within the organization as warranted via meetings, committees, councils, and workstreams. Serve as your clients’ advocate internally by liaising with senior company leaders including sales, marketing, product, engineering, and support. Maintain existing customer success metrics and data as directed.

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15 tools to make your customer service team more productive

PandaDoc

On top of that, most of these platforms are equipped with analytics and tracking tools that allow organizations to gain valuable insights into customer behavior and use that information to streamline future support operations or better client onboarding. Zendesk What is it: An all-in-one customer service and support platform.