Remove Client Onboarding Remove Meetings Remove Negotiation Remove Stakeholders
article thumbnail

Dec 4 – Customer Success Jobs

SmartKarrot

Develop and Execute retention strategies and renewal processes that meet or exceed the stated retention targets. Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive product adoption and ensure they are leveraging the solution to achieve full business value.

article thumbnail

Jan 10 – Customer Success Jobs

SmartKarrot

Developing a trusted advisor relationship with key stakeholders and executive sponsors. Negotiating and securing renewals for your assigned accounts increasing and maintaining Customer Satisfaction (CSAT) and Net Promoter Scores(NPS). Communicating the product roadmap to customers and ensuring it meets the customer’s needs.