Arpedio
MARCH 5, 2024
Firstly, it enables businesses to nurture stronger relationships with their clients , fostering trust, loyalty, and repeat business. By understanding clients’ needs, preferences, and pain points, account managers can tailor their approach to better meet their expectations and drive satisfaction.
Zendesk
APRIL 1, 2022
Client onboarding time, total resolution time, and wrap-up time are a few other metrics CS Ops typically monitors for support and success teams. CS Ops will often organize metrics into reporting dashboards for corporate stakeholders. Support agent training and onboarding. Addressing employment gaps.
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DemandFarm
MAY 22, 2023
Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. They set measurable goals for their team, ensuring that the company meets its financial objectives. Key Account Managers: Coordinate custom solutions for client-specific issues.
SmartKarrot
JUNE 12, 2023
As we scale the client onboarding programme, we will improve, implement, and streamline internal processes. Think creatively to address issues and pay attention to clients’ needs. Projects’ scope, stakeholders, deliverables, restrictions, and timetables are identified and determined.
SmartKarrot
DECEMBER 1, 2022
Attend regular internal meetings and provide project status updates and follow up on client requests. Attend client meetings as needed. Ensure the new functionality meets company standards prior to release and test functionality after it has moved to production for any bugs.
SmartKarrot
JANUARY 10, 2023
Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders. Implementing a defined strategy to aid and hold clients accountable to their overall video goals from the timing of production to using the videos to gain ROI. Apply here: [link].
SmartKarrot
MAY 19, 2022
Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Keep regular meetings with key stakeholders & running Business Reviews.
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