Client Relationships, Emotional Intelligence, Interpersonal Skills and Key Account Management

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Client Relationships

Emotional Intelligence

Interpersonal Skills

Key Account Management

Selling challenges in professional services: Sales processes and skills

Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking.

Key Account Management

Key Account Management Account Management Value Proposition Client Relationships

Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

DECEMBER 5, 2023

And it is hard to argue with evidence of client sentiment or competitor action. It was interesting to learn how Business Development Executives work with managing client relationships”.

CRM

CRM Marketing Interpersonal Skills Client Relationships

Strategic Accounts Today

Selling challenges in professional services: Sales processes and skills

Proactive marketing and business development executives – CRM, internal engagement and career insights

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