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EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

Scalability Consider how well each solution can scale to meet your company’s growth. Co-browsing: Simultaneous browsing with customers for assistance. Integrations: Customer service software should integrate with other systems like ecommerce platforms, and billing software. Mobile access allows support anywhere, anytime.

article thumbnail

EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE

Apptivo

Scalability Consider how well each solution can scale to meet your company’s growth. Co-browsing: Simultaneous browsing with customers for assistance. Integrations: Customer service software should integrate with other systems like ecommerce platforms, and billing software. Mobile access allows support anywhere, anytime.