Red Star Kim

JUNE 15, 2023

This article from January 2023 Strategic Account Management for Law Firms in the Age of Remote Working – Nexl answers the questions: What is strategic account management (SAM)? no-data-entry CRM; relationship intelligence (ERM); revenue operations system; automatic capture of emails, meetings and referrals).

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

SmartKarrot

JUNE 16, 2023

While some firms had already embraced remote work long before the outbreak of COVID-19, the pandemic accelerated the rate of working remotely. This article will provide you with the truths about remote work by debunking the 6 common myths concerning this working arrangement.

Remote Working 10

Remote Working Co-Creation Innovation Customer Success 10

Showpad

OCTOBER 9, 2020

Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. . Customer knowledge lives in your CRM systems, surveys, meeting notes, market research and excel sheets. 2020 has seen us shift to full remote work and tweak go-to-market strategies as the buyers’ needs are changing.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40