SmartKarrot

JANUARY 5, 2022

His company Practical CSM Academy provides global customer success management consulting, training and certification services. His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Irit Eizips.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Hubspot Sales

OCTOBER 29, 2017

Another must-watch video introduces the core concept of a book Cialdini co-authored with Steve Martin and Dr. Noah Goldstein called “ The Small Big ” -- the secret to finding the smallest change that will have the biggest impact. He published a best-selling book of the same name. 4) Art Sobczak. 7) Mike Weinberg.

Sales Training 112

Sales Training Sales Publishing Co-Creation 112

Hubspot Sales

OCTOBER 17, 2018

We didn't know if productivity, collaborating, project management, or something else would be the best way to position our product," Webb reported, "so we decided to let the data speak for itself.". In fact, he's been known to quote the words of investor Paul Graham: "Startups = Growth." Experiment Plan. Andrew Chen ( AndrewChen.co ).

Brainstorming 143

Brainstorming Co-Creation Media Onboarding 143

Hubspot Sales

MAY 22, 2018

Outline all operations & management roles. They have amassed over $1 million in savings and are fairly savvy investors (themselves or the people they hire). Operations & Management. Use this section to outline your business' unique organization and management structure (keeping in mind that you may change it later).

Finance 145

Finance Business Planning Small Business Investors 145