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Top 50 Customer Success Influencers 2022

SmartKarrot

He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. She’s the Founder of Success Track Enterprise and Co-Founder of Success Chain , where she helps companies and customers to collaborate in unison to drive win-win outcomes. Sue Nabeth Moore. Jeff Breunsbach. Like what you are reading?

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The Sliding Scale of Sales Transformation

Mike Kunkle

As applicable, understanding of vendor and channel partners and how to most effectively build relationships and engage with them to uncover, manage, and win opportunities through the effective co-creation of solutions for customers. Value Creation. Build sales onboarding/ongoing training that supports business objectives.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Diana also co-created the ‘Open Book of Customer Success,’ a free workspace with all the resources to help Customer Success professionals. In turn, Diana helps her clients’ businesses grow. Like what you are reading? Donna Weber.

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How to calculate ROI of CRM (& improve it too!)

Insightly

Marketing focuses on content creation and delivering MQLs, while sales builds pipeline. The webinar was co-presented with online B2B growth community RevGenius. CRM ROI boost #1: Onboarding the right way The onboarding process plays a pivotal role in the success of Customer Relationship Management (CRM) implementations.

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The Growth Hacking Playbook: Your Ultimate List of Growth Hack Resources

Hubspot Sales

Creating educational videos to onboard new users (Wistia). Creating educational videos to onboard new users (Wistia). For video hosting platform Wistia, getting a video into a new user's account is the first important step in the onboarding flow. He views growth from the perspective of both the entrepreneur and the investor.