Remove Communication Remove Customer Success Remove Meetings Remove Telecommunications
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How to Customer Success during Disruption Part I

Desired Path

Companies continually look for ways to improve how they drive customer success. The pandemic has disrupted business like never before and companies are paying extra attention to customers, especially as new business pipelines have significantly diminished. People have many questions about how to handle this.

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How to Customer Success during Disruption Part I

Desired Path

Companies continually look for ways to improve how they drive customer success. The pandemic has disrupted business like never before and companies are paying extra attention to customers, especially as new business pipelines have significantly diminished. People have many questions about how to handle this.

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How to Customer Success during Disruption Part I

Desired Path

Companies continually look for ways to improve how they drive customer success. The pandemic has disrupted business like never before and companies are paying extra attention to customers, especially as new business pipelines have significantly diminished. People have many questions about how to handle this.

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Are You Ready To Take Advantage Of Hyper Adaptation?

Jermaine Edwards

The $34 billion French drinks group saw the opportunity in their supply chain and chemicals work to help meet the world’s urgent need for the potentially life-saving product that was in scarce supply. What advantage are you currently creating for your company and your customers? Look at your current activity?

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What Is the Average Account Management Salary across Countries/Regions?

SmartKarrot

They are responsible for managing client relationships and ensuring their satisfaction through establishing effective communication, implementing strategies to grow companies’ business, and creating new opportunities for their clients. You must have excellent communication skills as you deal with people from diverse backgrounds daily.

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What can creative agency account managers learn from an account manager in the software industry, with James Aldrich

Account Management Skills

James’s sector speciality is telecommunications and I invited him to share his experience to see similarities and differences between the account management role in the creative industry and software industry. Why taking a ‘customer first’ approach to everything you do leads to success. *