Communication Digital Transformation eCommerce Facilitation 
Tidio
FEBRUARY 26, 2021
For one, it has significantly accelerated the process of digital transformation. Gen Z shoppers are the most loyal eCommerce customer segment. Switching between different devices facilitates multi-touchpoint shopping sessions. Communication Channels—Preferences Across Customer Segments.
SmartKarrot
FEBRUARY 15, 2022
Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. Des Traynor has co-founded the platform Intercom, which facilitates customer interaction needs, starting from marketing to product development support. Bob Thompson. Des Traynor. Marsha Collier.
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