CMOE

DECEMBER 21, 2023

Encourage Open Communication and Learning Culture: Build a culture valuing open dialogue, encouraging feedback, insights, and diverse perspectives within your team and organization. Facilitate discussions linking organizational changes to individual roles, fostering ownership.

Strategic Thinking 64

Strategic Thinking Facilitation Prioritization Innovation 64

Arpedio

MARCH 6, 2024

They facilitate deeper connections with clients, leading to increased loyalty, repeat business, and referrals. Rather than focusing solely on closing deals, account management prioritizes the establishment of robust, enduring relationships built on trust, transparency, and value.

Account Management 52

Account Management Management Prioritization Client Relationships 52

AchieveIt

MARCH 15, 2024

Recalibrating Organizational Structure Leaders should periodically recalibrate their organizational structures to reflect the current strategic priorities. Without this, the strategic plan becomes just another item on a checklist, lacking the enthusiasm and dedication needed for effective implementation. The Fix: Prioritization is key.

Decision-making 52

Decision-making Stakeholders Prioritization Communication 52

SBI

JULY 1, 2020

Companies have to reorient themselves by prioritizing the customer’s business success as the core of the strategic account lifecycle. This is a dramatic shift from backward-looking, record keeping activities to revenue-driving strategic thinking. Deepen Customer Insights.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

FEBRUARY 1, 2024

Effective time management emerges as a critical challenge, requiring CS managers to strategically allocate resources and prioritize tasks. Achieving a balance between handling day-to-day operations and fostering strategic relationships with customers poses a constant challenge.

Customer Success 10

Customer Success Management Strategic Thinking Acquisition 10

Red Star Kim

MARCH 7, 2023

Other teams did equally well in their role play with great non-verbal communication Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) and the GPT (Guinea Pig Test). Throughout the day we also considered how best to structure a M&BD team and a post on this will be produced shortly.

Marketing 130

Marketing Management Emotional Intelligence Leadership 130