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Understanding Sales Process, Methodology, and Competencies

Mike Kunkle

Competencies also include traits like curiosity, empathy, drive, and resilience, as well as skills like communication skills (especially questioning skills), relationship building, problem-solving ability, which is not illustrated in the example in the above chart.

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65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

It involves the use of a combination of connected applications like Key Account Management Software , CRM software, data analytics, and communication tools. Relationship Intelligence The ability to gather, analyze, and leverage data about a company’s key accounts to inform relationship-building and sales strategies.