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Ethics of AI in CX

Zendesk

And you’re not alone—72 percent of business leaders are making it a priority to expand AI across the customer experience in the coming year, according to our CX Trends Report. Research any AI technology before you use it to ensure it provides sufficient cybersecurity measures (depending on where you operate). For example: Steven T.

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PESTLE Analysis Examples

OnStrategyHQ

Cloud software: What developments have been made to cloud storage to make it more effective, and are you taking advantage of those developments? Examples of legal forces include: Patent and intellectual rights laws: How might developments or decisions in intellectual property law affect you and/or your competitors? Technology.