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CRM integration: What it is, why is it essential, and 4 key integrations

Insightly

How to empower your teams with CRM integration and APIs. Customer Relationship Management (CRM) integration is essential to unlocking the true power of a CRM. When done right, CRM integrations reduce organizational silos, save time, and bring an in-depth customer understanding to your entire organization. .

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What is a CRM?

Insightly

Customer relationship management ( CRM ) is a software system that allows businesses to capture and store business and customer data in a single database. The brief history of CRM. CRM isn’t a new concept. Businesses have tried to maintain healthy relationships with customers since the dawn of commerce.

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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

Customer segmentation reduces product returns. One technique is to avoid sending product promotions to customers who have returned similar items before. More details: Customer Segmentation. Prioritize Customer Communication . Regular communication is key to successful customer retention. Salesforce.