Remove CRM Remove Customer Success Remove Digital Transformation Remove Telecommunications
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Enterprise Software in SaaS: How They Are Categorized / Sized in the Americas, EMEA and APAC?

SmartKarrot

The growth of this market has been driven by the increasing demand for digital transformation across all industries. Digitalizing business processes has helped enterprises reduce costs while improving customer satisfaction and employee productivity. This includes data analytics, accounting management , and CRM tools.

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2021 SaaS Statistics and Trends: The Ultimate Collection

SmartKarrot

All the business processes, be it marketing, sales, CRM, to even product development have started using SaaS products. Tech giants like Salesforce have already set up the standards for offering more value to their customers. Over 62% of businesses are willing to invest in solutions that offer positive customer experiences.