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What is a Softphone [+10 Best Softphone Services]

Hubspot Sales

With softphones, you can call a client, prospect, customer, or colleague from anywhere, as long as you have internet service, a microphone, and a speaker. Powered by VoIP (Voice Over Internet Protocol) technology , a softphone functions like a desk phone with additional features like call recording and voicemail transcription.

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How to work from home as a salesperson: 9 remote sales tips to live by

Nutshell

Last year, remote work was a growing trend. As the COVID-19 pandemic continues to sweep across the globe, professionals in nearly every industry have been forced to work from home in order to follow social distancing best practices. Fortunately, there are a few things you can do to ease your transition into remote work.

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Want to be a call center representative? Here’s what you need to know.

Zendesk

Due to COVID-19, there’s a growing number of remote call center jobs available online. According to Fortune, more and more high-volume call centers (or contact centers) are moving to remote work and staying that way , which means greater opportunity for work-from-home call center representatives.

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How Have SaaS Tools and the Cloud Let Enterprises Accelerate Scaling?

SmartKarrot

SaaS (Software as a Service) solutions have revolutionized how businesses and enterprises interact with computing platforms. SaaS is broad in its range of applications, allowing users a lot of freedom and control over how they evaluate their software. The Evolution of Enterprise Software.

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The Top Marketing Trends: Automation and AI Are the “New Normal”

Strategic Communications

Phil Strazzulla, CEO and founder of Select Software Reviews , agrees. This is particularly relevant in a post-COVID world, as remote working is the new norm,” he says. This article first appeared in destination CRM.). What would you add to the list as 2021 looms?

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What’s a Sales Dialer and 11 of the Best Tools

Hubspot Sales

Time-saving tools and software give reps those hours back — as a result, there’s more time to focus on prospects and deals. Sales dialers increase efficiency and offer value in other ways too — for instance, you may integrate your tool with your CRM so all contacts, records, and data are in a single location. Sales Dialer Software.

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The ultimate guide to cloud computing for customer service teams

Zendesk

Its price, flexibility, and security, when compared to less modern on-premises software, is unbeatable. All the tech equipment you might normally picture crammed into an office IT closet—servers, databases, RAM, and software—are delivered remotely over the internet instead. Cloud vs. on-premises software.