CRM Sales Analytics Sales Management Sales Technology 
Miller Heiman Group
JULY 16, 2018
The simple truth is that CRM technology was never designed to help sales representatives sell more. In fact, most sellers view CRM as an administrative burden, not a resource to help them close deals. To meet the challenges of today’s marketplace, your sales team needs more than CRM.
Miller Heiman Group
JULY 16, 2018
The simple truth is that CRM technology was never designed to help sales representatives sell more. In fact, most sellers view CRM as an administrative burden, not a resource to help them close deals. To meet the challenges of today’s marketplace, your sales team needs more than CRM.
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Miller Heiman Group
JULY 21, 2020
Coaching isn’t just strategizing on an account or interacting with a seller; it’s a more formal activity that addresses leads and opportunities, skills and behaviors, the sales funnel, accounts and sales territories. Layer Sales Technology.
Miller Heiman Group
JULY 18, 2018
How satisfied are you with the rollout and adoption of your CRM system? When we ask sales leaders this question, answers often range from “not very” to “not at all.” In our 2018 Sales Operations Optimization Study conducted by CSO Insights, only 47 percent of respondents reported adoption rates of greater than 90 percent.
Miller Heiman Group
AUGUST 8, 2019
The CSO Insights 2018 Sales Operations Optimization Study showed that companies actively invest in 25 different types of sales technologies, and the average sales organization uses 10 tools and plans to add four more in 2019. Take the Sales Performance Meter. Your sales team hasn’t fully adopted your CRM.
Miller Heiman Group
MARCH 13, 2019
As an example, if you have a business value justification or a social selling program underway, develop coaching services that allow your sales managers to coach along those lines. Don’t Let Your Sales Technology Operate on Autopilot. Sales technology, such as your CRM platform, can also provide actionable data.
Miller Heiman Group
AUGUST 13, 2019
CSO Insights data shows that only 13% of manufacturing sales leaders feel as though their sales technology stack effectively addresses their selling challenges. Additionally, only 20% have confidence in their CRM and 80% don’t effectively use sales analytics to measure and predict performance.
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