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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

C-suite leaders need to know that their role has changed from a shareholder or financial experts to an enabler. The C-suite also needs to face customers, business partners, millennial employees, critics, and the media. C-suite leaders have shown a disconnect with the digital transformation and pace of growth in business spaces.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. Steve Jobs once advised to get closer to customers.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centricity is the need of the hour for B2B SaaS (Software as a Service) companies. It is considered the only way to provide a positive customer experience and improve customer loyalty. It needs more than simple customer service. Steve Jobs once advised to get closer to customers.