Customer Experience Interpersonal Skills Management Performance Review 
Nutshell
JUNE 12, 2020
Promoting a sales manager internally is tricky, but hiring an outsider might be even trickier. Promoting a top-performing sales rep to the position of team manager may seem like a no-brainer, but a great sales rep doesn’t automatically make an effective manager. Effective managers enable effective teams.
Miller Heiman Group
MAY 26, 2020
Our Customer Experience Best Practices Study revealed that organizations reporting the most successful customer experiences—ones that lead to greater customer loyalty and higher spending per customer—have four key characteristics in common: They have executives who walk the talk. Assessing Performance.
Expert insights. Personalized for you.
98 
Let's personalize your content