Remove Customer Knowledge Remove Digitalization Remove Insurance Remove Profitability
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Suggestive selling definition and techniques (2022 sales guide)

Zendesk

Insuring a big purchase is a logical thing for a sales rep to bring up. The right upsell or cross-sell will feel intuitive and exciting for a customer who’s already on board with your company and your primary product. Businesses looking to digitize often need help installing or understanding their new tech.

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Customer support: Definition, importance & 10 key strategies

Zendesk

Customer support is having a moment. In a highly competitive, digital-first world , providing your customers with responsive, relevant support is more important than ever. It’s ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve.