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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

In this guide: What customer retention is and why it matters for your business. 8 customer retention strategies to build authentic relationships. The best customer retention software on the market. About 86% of loyal customers will recommend a business to family and friends ( KPMG) Increased profits.

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Customer support: Definition, importance & 10 key strategies

Zendesk

It’s ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve. The history of customer support. Customer support was always important. Ask yourself: What do customer expectations for support look like in your particular industry?