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What is Customer Retention? 8 Best Strategies [+Apps]

Tidio

FEBRUARY 26, 2021

In this guide: What customer retention is and why it matters for your business. 8 customer retention strategies to build authentic relationships. The best customer retention software on the market. Because 92% of customers will buy again if a brand offers “no-questions-asked,” easy returns. ReviewTrackers.

eCommerce 52
eCommerce Acquisition Communication Retail 52
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Customer support: Definition, importance & 10 key strategies

Zendesk

FEBRUARY 7, 2022

Because estate planning is so complex, Trust & Will’s support team plays a pivotal role in educating customers — and then sharing customer knowledge with the rest of the team. Ask yourself: What do customer expectations for support look like in your particular industry?

Decision-making 52
Decision-making Customer Experience Insurance Business Growth 52
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