SmartKarrot

JULY 5, 2022

Acts as liaison between the Customer Success Team and other teams within the organization. Facilitate account renewals & negotiations and promote customer priorities, strategic initiatives, & operational goals. Develop a deep understanding of the Floify software, the mortgage market, and the customers’ needs.

Customer Success 19

Customer Success Retail Negotiation Facilitation 19

SmartKarrot

MAY 30, 2022

Lack of customer knowledge. Customer knowledge and education are important. If the company does not know the customer, mistakes are common to arise. This goes both ways- customers need to know about the product, and the company needs to know about the customers. Choose a customer success software.

B2B 10

B2B Customer Success Facilitation Customer Knowledge 10

Insightly

JANUARY 19, 2022

Using AppConnect, Insightly facilitates CRM integration without long development cycles. The best part is that you don’t have to be a software engineer to build integrations in your CRM system due to the intuitive, user-friendly interface. 4 Essential CRM integrations for functional teams.

CRM 104

CRM Prioritization Decision-making Onboarding 104