Remove Customer Knowledge Remove Insurance Remove Profitability Remove Software
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Customer support: Definition, importance & 10 key strategies

Zendesk

It’s ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve. The history of customer support. Customer support was always important. Ask yourself: What do customer expectations for support look like in your particular industry?

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Suggestive selling definition and techniques (2022 sales guide)

Zendesk

Insuring a big purchase is a logical thing for a sales rep to bring up. The right upsell or cross-sell will feel intuitive and exciting for a customer who’s already on board with your company and your primary product. For example, perhaps your company sells software to other companies. Be personal and specific.

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