SmartKarrot

JULY 1, 2020

Lead all aspects of deal execution, from business case development to deal structuring and negotiating, with support from team leads. Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

JUNE 17, 2020

Role: Customer Success Manager – Strategic Accounts Location: San Francisco, US Organization: Rollbar Rollbar is looking for a CSM who can focus on their enterprise customer accounts. Provide insights to customers to ensure that they get the most out of the platform with the aim of growing rollbar’s customer base.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Negotiation 10

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

OCTOBER 6, 2022

To ensure that the customers are satisfied To improve customer retention. Their job role requires them to oversee the entire customer life cycle and ensure they are satisfied with the products or services offered. Ensure the customer needs and desires are addressed and proper solutions are delivered.

Account Management 10

Account Management Management Negotiation Stakeholders 10