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Dec 07 – Customer Success Jobs 

SmartKarrot

Role: Director, Customer Success Location: Austin, TX, United States (On-site) Organization: Atmosphere As a Director of Customer Success, you will deliver and manage world-class customer onboarding, account management, customer support, and contract negotiation processes that scale at every point in the customer lifecycle.

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The Secrets to Creating a Great Customer Success Framework for Your Organization

SmartKarrot

Customer experience, which is an integral part of Customer Success, is generated at every stage whenever there is an interaction happening between them and the provider. For a clear comprehension, the customer life-cycle around which a framework can be built is divided into six stages as shown in the below exhibit.