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Best Customer Success Certifications 2021: The Ultimate List

SmartKarrot

JUNE 11, 2021

They teach customer success managers best practices that enable them to engage, manage, and retain customers. CCSM Level 1 focusing on engaging, managing, and retaining customers. Designing plans for onboarding success and building business reviews around the same. There are four levels in the course-.

Customer Success 22
Customer Success Onboarding Customer Life Cycle Customer Experience 22
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Great Account Management Job Resources & Job Description

SmartKarrot

OCTOBER 6, 2022

To ensure that the customers are satisfied To improve customer retention. Their job role requires them to oversee the entire customer life cycle and ensure they are satisfied with the products or services offered. Help customers with the challenges they might face with the product/ service.

Account Management 10
Account Management Management Negotiation Stakeholders 10
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