Strikedeck

NOVEMBER 24, 2020

This alignment involves strategic thinking, quantitative analysis, and a line of sight in improving the customer’s bottom line. Vincent Manlapaz, in an interview with Jon Triggs talks about how CS has grown in alignment with sales, product, marketing, and engineering teams.

Strategic Thinking 59

Strategic Thinking Marketing Sales Onboarding 59

Account Manager Tips

AUGUST 14, 2022

Because the job is so varied and involves many different tasks, you need a lot of skills to do it well: Strategic thinking Influencing Business management Leadership Teamwork Change management Innovation and creativity Solution design and positioning Relationship building Sales Project management Phew! Don't let that put you off.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

SmartKarrot

MARCH 21, 2022

Drive Miro product adoption by leading onboarding for new customers and teams. Contribute to team strategy for new customer onboarding and customer growth/renewal to ensure ongoing customer success. Providing clients with an amazing service experience – including – set-up, onboarding, and product adoption.

Customer Success 19

Customer Success Onboarding Stakeholders Strategic Thinking 19

SmartKarrot

OCTOBER 21, 2021

Apply here: [link] Role: Senior Customer Success Manager Location: London, England, United Kingdom Organization: RELEX Solutions As a Senior Customer Success Manager, you will be owning and maintaining customer relationships on the strategical level with decision-makers.

Customer Success 19

Customer Success Procurement Account Management Digitalization 19

OnStrategyHQ

OCTOBER 26, 2023

When we create flat OKRs focused on one-dimensional metrics, it’s difficult to get people onboard. Being 100% booked means you don’t have room for alignment or strategy It’s true – if you’re 100% booked on creating deliverables and disrupts, you can’t dedicate the time you need for thoughtful strategic thinking.

Communication 40

Communication Shareholders Organization Decision-making 40

Zendesk

NOVEMBER 11, 2021

During onboarding, most new salespeople are trained on the company’s sales process and the products they will be selling. Sales ops teams can contribute strategic thinking company-wide: from the creation of incentive programming to new software selection. Data analytics software.

Software 52

Software Software Sales Communication 52

SmartKarrot

JUNE 11, 2021

Designing plans for onboarding success and building business reviews around the same. CCSM Level 3 focuses on developing skills that one needs to become a strategic customer success manager. Customer Success Master class Level 1 is one that covers the fundamentals like strategic thinking, customer engagement and more.

Customer Success 22

Customer Success Onboarding Customer Life Cycle Customer Experience 22