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Nancy’s Sales App of the Week: @SalesPredict

SBI

This week, Nancy profiles SalesPredict , a Customer Life-Cycle Intelligence and Predictive Lead Scoring solution. Sales ToolSkool Video Transcript: This week’s topic is prioritizing your sales activities so you can optimize your revenue. Get to know your sales tools in just 2 minutes a week.

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Mar 22 – Customer Success Jobs

SmartKarrot

Role: Strategic Customer Success Manager Location: Remote, United States Organization: Untapped As a Strategic Customer Success Manager, you will identify opportunities to develop training, partner retention materials, and documentation to scale with our growing partner base.

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Executive Interview with John Moore of @Bigtincan

SBI

Start simple by having conversations with salespeople and sales managers to identify where the most significant pain points are in the customer/buyer journey. From there, bring all ideas back to a central group who can help you prioritize what to do first. Revenue Enablement is the customer and buyer experience in action.

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How to Cut Churn Rates in Half: A Churn Reduction Playbook

SmartKarrot

But, with the right strategies and approach, you can significantly reduce churn rates and drive long-term customer success. In this post, we list out 15 key points in a customer life-cycle journey to cut churn rates by half. High churn rates not only impact revenue but also harm your brand reputation and customer loyalty.

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Feb 04 – Customer Success Jobs

SmartKarrot

Identify existing customers within assigned segments and manage upsell activities to meet sales targets. Serve as the highest tier of technical support prioritizing and driving timely resolution through phone, email, and chat. Maintain product expertise across the Matterport solution.

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April 27 – Customer Success Jobs

SmartKarrot

This role will be reporting to VP, Customer care. Maximize customer retention, renewal rates and expansion in existing customers. You will have to manage and mentor a team of CSMs.Identify relevant customer needs, prioritize initiatives as well as company investments, and establish a clear action plan for success.

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Jun 16 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager Location: Boston, US Organization: WhiteSource The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities.