SmartKarrot

MARCH 22, 2022

Role: Strategic Customer Success Manager Location: Remote, United States Organization: Untapped As a Strategic Customer Success Manager, you will identify opportunities to develop training, partner retention materials, and documentation to scale with our growing partner base. Drive new business growth through greater advocacy.

Customer Success 19

Customer Success Customer Life Cycle Onboarding Stakeholders 19

SmartKarrot

JUNE 16, 2020

Apply here: [link] Role: Customer Success Manager Location: Boston, US Organization: WhiteSource The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities.

Customer Success 10

Customer Success Customer Life Cycle Stakeholders Innovation 10

SmartKarrot

FEBRUARY 4, 2021

Maintain a regular cadence with accounts and key stakeholders to identify churn risk to work proactively to eliminate risk factors. Identify existing customers within assigned segments and manage upsell activities to meet sales targets.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

APRIL 27, 2020

This role will be reporting to VP, Customer care. Maximize customer retention, renewal rates and expansion in existing customers. You will have to manage and mentor a team of CSMs.Identify relevant customer needs, prioritize initiatives as well as company investments, and establish a clear action plan for success.

Customer Success 10

Customer Success Customer Life Cycle Stakeholders Prioritization 10

SmartKarrot

MAY 19, 2020

Apply here: [link] Role: Customer Success Manager Location: Sydney, Australia Organization: Integral Ad Science Integral Ad Science is seeking an experienced Customer Success Manager who is passionate about making an impact, driving ROI for their clients, and forging high-level relationships with agencies and marketers directly.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Client Relationships 10

SmartKarrot

JUNE 10, 2022

As a VP of Customer Success, you will be responsible for driving success outcomes across the entire customer journey; including implementation, support, operations, and renewals. Sets the strategy and prioritizes Objectives and Key Results, while leading the Customer Success teams.

Customer Success 3

Customer Success Customer Life Cycle Onboarding Client Relationships 3

SmartKarrot

JANUARY 3, 2022

Understand how customers are using the product and find ways for them to increase their return on investment. Be the voice of the customer to prioritize feature requests and platform improvements during product discussions. Develop and maintain long-term relationships with stakeholders in your account portfolio.

Customer Success 3

Customer Success Customer Life Cycle Value Proposition Onboarding 3