Through the Eyes of the Customer: Ideal Customer Experience in 2021 [eCommerce and Beyond]
Tidio
FEBRUARY 26, 2021
For one, it has significantly accelerated the process of digital transformation. While shopping, Gen Z customers are more likely to switch between devices than the remaining part of the adult US population. Almost 59% of them do it regularly, compared to 55% of Millenials, and only 40% of older customers.
145 
Let's personalize your content