Customer Success Digital Transformation Innovation Internet 
SuperOffice
AUGUST 6, 2021
Modern customers expect more than just a fair price and good service. They want more: seamless multi-channel experience, personalized offers, proactive service, innovation, etc. Well, that’s what customers expect, but why should you care? Make customer success your priority. Push innovation.
SmartKarrot
DECEMBER 5, 2022
AI can improve customer success strategy rather than erasing the human component of it. In the upcoming decade, the human-machine collaboration will be crucial in deciding future economic success. . Benefits of augmented intelligence in customer success. Definition of Augmented Intelligence. Case Study 1.
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SmartKarrot
APRIL 15, 2022
To make it a practical read, the author discusses the processes as well as case studies of successful CRM projects. Some of the topics discussed in the book include AI and ML techniques to help CRM, digital transformation for CRM, etc. Customer Relationship Management: Concepts and Technologies. Like what you are reading?
SmartKarrot
AUGUST 6, 2020
Fortunately, delivering a world-class customer experience isn’t as difficult as many believe. These three simple tactics can make all the difference in the world: Seamless internal communication : You might have extensive, high-quality resources and innovative ideas.
SmartKarrot
AUGUST 6, 2020
Fortunately, delivering a world-class customer experience isn’t as difficult as many believe. These three simple tactics can make all the difference in the world: Seamless internal communication : You might have extensive, high-quality resources and innovative ideas.
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