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After-sales service: 10 strategies to keep customers engaged

Zendesk

The key to customer retention and lifetime value is after-sales service. In this guide, we’ll explain what after-sales service entails and reveal 10 core activities that can improve your after-sales statistics. What is after-sales service? Why is post-sale service important? Raise brand value.

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What Is Value-Based Selling and How to Do It Right

SmartKarrot

The subtle art of ‘selling’ should be smooth and natural. In simpler words, it should not seem sales-y and intimidating to the customers in any way. As more and more companies are relying on broader sales techniques, adding a bigger dent of value in your approaches can change the game altogether. contact-form-7].