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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

It is more important than ever to retrospectively handle new distractions, adapt to modern technologies, or make a mark in the business space. C-suite leaders need to know that their role has changed from a shareholder or financial experts to an enabler. The pandemic has increased the rate and pace of digital transformation.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. It needs more than simple customer service.

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7 Key C-Suite Roles in a Truly Customer-Centric Executive Team?

SmartKarrot

Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. It needs more than simple customer service.