Decision-making Interpersonal Skills Investors Leadership 
Hubspot Sales
MAY 7, 2024
That simple fact makes emotional resilience a cardinal competency to master as an entrepreneur. You might achieve entrepreneurial competency through emotional resilience, self-awareness, or interpersonal skills. These skills are all entrepreneurial competencies. Why do I bring this up in the context of entrepreneurship?
Zendesk
JUNE 30, 2022
Retention and churn are lagging indicators of actions you should take well beyond a customer’s buying decision,” says Chandler. Is senior leadership on board? Instead of a siloed customer success team, leadership should take an active role in monitoring performance and impact. Sam Chandler, Zendesk’s Director of Startup Success.
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