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Entrepreneurial Competency: What it Is & Why it Matters

Hubspot Sales

You might achieve entrepreneurial competency through emotional resilience, self-awareness, or interpersonal skills. These skills are all entrepreneurial competencies. This skill helps you understand your core strengths and weaknesses. First, Reed recommends being clear about your strengths and skills gaps.

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A startup’s guide to building a customer success team

Zendesk

Is senior leadership on board? To promote a meaningful, company-wide shift in how the organization approaches customer success, you’ll need to get leadership buy-in and make strategic investments in both people and process. It’s unfair to the person you’re putting in over their head, your organization, and your investors.

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Top 50 Customer Success Influencers 2022

SmartKarrot

This annual list has been compiled by the editorial team at SmartKarrot considering overall influence in the form of industry impact, community contributions, thought leadership, followership, and similar guiding criteria. He’s also the Senior Director of Customer Success Enablement and Thought Leadership at Oracle. Rick Adams.