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Science-based targets are the key to sustainable business

Zendesk

Engaging suppliers to reduce upstream emissions. Rewarding employees for using public transit or walking or biking to work instead of driving. SBTi and the Greenhouse Gas Protocol both provide guidance on how to evaluate and manage Scope 3 emissions. The challenge of remote work. Increasing the use of green energy.

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The Next Normal Arrives

Aepiphanni

And business travel is likely to follow suit, mainly because of video calling and collaboration tools facilitating remote working. The COVID crisis reinvigorated the need to innovate, more so to digitize everything from supply-chain reinvention to AI in healthcare. Remote work is the way ahead.

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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

To successfully manage over the last few months, business leaders applied a playbook developed from lessons learned during the 2008-2009 downturn. How will the ecosystem (competitors, channels, partners, digital) evolve? Remote work capabilities reach well beyond the traditional home office paradigm.

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How to Navigate the New Normal: Anticipate.

Blue Canyon Partners

To successfully manage over the last few months, business leaders applied a playbook developed from lessons learned during the 2008-2009 downturn. How will the ecosystem (competitors, channels, partners, digital) evolve? Remote work capabilities reach well beyond the traditional home office paradigm.

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Startups podcast: 4 startups on how they’re solving for a post-pandemic world

Zendesk

At work, that means teams are constantly tasked with learning new information and skills on the job. Lessonly is a learning management platform that streamlines this type of workplace training. What we do at work transcends the workplace. And so far we’ve managed to keep that, which is great.”.

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Agency processes and client management, with Rob Da Costa

Account Management Skills

We discuss a myriad of topics, including: the process for hiring the right account manager at your agency examples of how to set client expectations and boundaries why having a written scope of work is key to successful project delivery and Rob’s thoughts in general on the agency landscape and the future of agencies.

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The Importance of Customer Service in the Travel Industries post-COVID-19

Freshworks

But at the beginning of the pandemic, the system simplified their speedy transition to remote working. It also ensured the team was responsive to clients 24/7 as they grappled with urgent situations such as repatriation, supplier cancellations, and relocating key workers within the UK. Losing customers means losing revenue.