Account Manager Tips

NOVEMBER 16, 2022

The key to a healthy, mutually beneficial relationship with clients is simple: stay in touch. Follow these tips to make sure your clients don't slip away. Subscribe at : Apple Podcasts | Google Podcasts | Spotify | Stitcher. Table of Contents. Too many clients, not enough time 12 tips to keep in touch with your client 1. Create a relationship map and contact plan 2.

Key Account Management 130

Key Account Management Account Management Procurement Communication 130

Customer Think

NOVEMBER 16, 2022

I was reading a blog post written recently by Adam Voigt about UPA’s and I wanted to share that with all of my readers. Adam is first and foremost a skilled classroom practitioner and a highly successful Principal. Earning his first Principal.

Leadership 119

Leadership 119

Kainexus

NOVEMBER 16, 2022

Many organizations that seek to implement the Lean business methodology find that their structure is too rigid and bureaucratic to effectively support or sustain Lean principles. Those that overcome this challenge often start by reimagining the role of middle managers, evolving them from "enforcers" to enablers and coaches of front-line workers and supervisors.

Management 90

Management Leadership Organization 90

Customer Think

NOVEMBER 16, 2022

The stereotypical view we have of B2B commerce is that it involves expensive and/or complex products or services, large buying groups and long buying cycles. But in reality, most B2B companies earn substantial revenue and profit from other types of sales. So, unless your company is an outlier, you need more than one go-to-market strategy […].

Marketing 83

Marketing B2B Profitability Sales 83

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

SBI Growth

NOVEMBER 16, 2022

Economic uncertainty has been a mainstay in recent years. Couple that with the average tenure of a CRO at just 19 months, and it’s no wonder why many fail to gain any traction with their goals or achieve quota targets in any forecast period while in the role.

Marketing 62

Marketing Sales 62

Customer Think

NOVEMBER 16, 2022

A lack of executive engagement is one of the top digital customer challenges facing customer experience (CX) professionals. Without proper C-suite support, organizations are almost certainly unable to make the investments necessary for commensurate ROI. When used correctly, three strategies can help convince executives of the need for a customer experience program. 1.

Customer Experience 72

Customer Experience Digitalization Organization Leadership 72

CMOE

NOVEMBER 16, 2022

Delegation is the most important skill to master when working with remote teams. If you want your remote team to excel, you need to be able to trust them and set them up for success by giving them the space they need to grow and learn. Delegation is a skill that many managers struggle with because it requires trust and selflessness—two things that are hard to cultivate when working with someone who isn’t physically present.

Software 52

Software Software Meetings Communication 52

Zendesk

NOVEMBER 16, 2022

In this ebook, you’ll learn about the top five things retailers can do to get ahead of the trends (and create happier customers). Download this exclusive ebook to discover: How to develop your? CX strategy as an integrated approach. Why you should focus on customer loyalty and retention. The benefits of self-service in customer experience. And more actionable insights you can use to grow your business.

Retail 52

Retail Customer Experience 52

Crank Wheel

NOVEMBER 16, 2022

Explore how using video in real estate marketing benefits both the industry and your real estate business.

Marketing 52

Marketing 52

Customer Think

NOVEMBER 16, 2022

With Kangas, data scientists can now dive into their dataset, analyze and debug it like never before.

52

52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

SmartKarrot

NOVEMBER 16, 2022

Role: Associate Director, Customer Success Location: Canberra, Australian Capital Territory, Australia Organization: Datacom As an Associate Director of Customer Success, you will have a Customer Focus– this role is supporting a large, complex customer. You’ll build a long-term trust-based relationship, ensuring to develop and execute a strategic account plan that is aligned with the value of the client and company.

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

NOVEMBER 16, 2022

The main objective of your entire revenue organization is client success. Client success occurs when your clients perceive the ROI (return on investment) they seek from your offering. An account executive would have been in charge of this in the past. . Keeping customers satisfied is now the job of the client success specialist because customers are expecting more from the things they purchase and because products are becoming more complex.

Customer Success 10

Customer Success Onboarding Account Management B2B 10