Upland

JUNE 30, 2023

Enterprise sales is going through a rapid evolution. One groundbreaking development on the horizon is the convergence of Natural Language Processing (NLP) AI technology and enterprise sales methodology. This powerful merger will revolutionize sales organizations, enhance customer engagement, and drive unprecedented insight into how B2B sellers and their prospects collaborate.

Co-Creation 195

Co-Creation Sales B2B Decision-making 195

Sales Gravy

JUNE 30, 2023

Moving From A Culture of Efficiency to A Culture of Effectiveness Acting and improv skills are similar to soft skills in sales— leading with empathy and understanding your audience and your customer is paramount. Sales leaders need to build a strong sales culture and eliminate mediocrity, which starts with the willingness to invite, embrace, and accept feedback.

Emotional Intelligence 79

Emotional Intelligence Stakeholders Innovation Sales Technology 79

Customer Think

JUNE 30, 2023

The world has been spellbound by the near-magical capabilities of generative AI, marveling at its ability to reproduce human-like interactions. This revolutionary technology has not only stirred unprecedented excitement in the business sphere but has also transitioned almost instantaneously from the depths of specialized tech to a broad consumer and enterprise fascination.

Customer Experience 75

Customer Experience 75

Customer Think

JUNE 30, 2023

Today’s modern consumer has more choices than ever before. In 2007, market research firm Yankelovich estimated that the average person sees up to 5,000 ads each day. Thanks to universal adoption of the internet and smartphones, that number has exploded with the average person seeing around 10,000 ads per day.

Organization 59

Organization Internet Marketing Digitalization 59

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Customer Think

JUNE 30, 2023

In the face of rapid technological advancements, the digital revolution has become imperative for companies to remain competitive and thrive. However, a significant challenge lies in the reluctance of senior leaders, including CEOs, to embrace emerging technologies identified in a recent study by EY.

Digital Transformation 59

Digital Transformation Digitalization Leadership 59

Customer Think

JUNE 30, 2023

During a recent Ignite webinar, our experts described techniques to effectively facilitate customer advisory board (CAB) meetings. After all, facilitation is a constant challenge for companies who attempt to do this themselves with little experience or understanding of how to manage and direct a CAB meeting properly to generate optimal results.

Facilitation 52

Facilitation Meetings Management 52