The Center for Sales Strategy

JUNE 29, 2023

Salespeople often slow down a sale or lose it altogether because they are not willing to create tension. I am not talking about relationship tension. I am talking about task tension. You want to get to task tension as quickly as you can. This is what sales acceleration is all about. However, smart salespeople know you need to create a foundation of relationships—essentially reducing relationship tension so you can create task tension.

Sales 92

Sales 92

Hubspot Sales

JUNE 29, 2023

Insurance sales is a highly lucrative industry. Paul Moss, Founder of HeyDriver and a 14+ years insurance veteran, says, “There is a lot of cheddar to feed the mouths of insurance professionals.” He adds that the industry is easily accessible to anyone. With a diploma, you can start working as an insurance salesperson. Stay long enough, and you could get massive results.

Insurance 94

Insurance Sales Interpersonal Skills Decision-making 94

Force Management

JUNE 29, 2023

This month, the Revenue Builders Podcast featured six guests who are experienced in driving efficiency and creating repeatable success that fuels growth. Their conversations ranged from strategies for increasing deal size within the sales process, to creating a culture of accountability and improvement within your team. We even shared a special episode featuring three guests who offered unique perspectives from outside investors on what drives growth across their portfolios.

Investors 90

Investors Decision-making Leadership Sales 90

Nutshell

JUNE 29, 2023

Using a customer relationship management (CRM) platform can bring your business major value and a wealth of benefits, from streamlining and automating parts of your sales process to helping you craft marketing campaigns tailored to the right audience. But without a clear roadmap for launching your new software, the transition could be a little rocky.

CRM 62

CRM Software Software Decision-making 62

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

NG Data

JUNE 29, 2023

At NGDATA, we enable organizations to develop long-lasting customer relationships through data-driven experiences. We identified real-time interaction management (RTIM) as a crucial element for connecting insights with activation. Enhancing our advanced customer data platform (CDP) with RTIM functionalities at its core, was the required evolution for our platform to deliver the next best.

Organization 52

Organization Management 52

Zendesk

JUNE 29, 2023

Dutch Bros is a drive-thru coffee company launched in 1992 by brothers Dane and Travis Boersma. Looking to start a new venture, the brothers—grandsons of Dutch immigrants—started serving espresso from a pushcart by the railroad tracks in downtown Grants Pass, Oregon. With a focus on providing great coffee (with a side of rock music) and exceptionally friendly service, the company grew throughout the Northwest.

Customer Experience 52

Customer Experience Customer Success Management 52

Zendesk

JUNE 29, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. YellowAI YellowAI (Messaging) is a dynamic automation platform (DAP) built on multi-LLM architecture that is continuously trained on billions of conversations for scalability, speed, and accuracy. Powered by Generative AI, the platform can automate customer experiences with chatbots and voicebots across channels while significantly reducing operational costs.

eCommerce 52

eCommerce CRM Customer Experience Management 52

Zendesk

JUNE 29, 2023

Times are changing. According to research, 66 percent of manufacturers are planning to launch their own e-commerce operations within the next two years. To anyone familiar with well-worn manufacturing go-to-market strategies, this may come as a surprise. Manufacturers, goes the established wisdom, sell through distributors, who sell on to retailers or directly to customers.

Manufacturing 52

Manufacturing Retail Customer Experience Communication 52