Is Your Customer at the Center of Sales Onboarding?
SBI Growth
MAY 24, 2013
Sales and HR leaders often misdiagnose the root cause of long ramp times. When new hire sales reps are not productive, take a look at onboarding. This post explores the impact of customer focus in onboarding. And it includes a Customer-Focused Onboarding Scorecard to assess your own program.
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