when-you-think-your-customers-just-dont-get-it-heres-what-you-need-to-do 
Account Management Skills
JANUARY 21, 2022
What’s the most useful skill you need in your Account Manager role and how much formal training have you received? Top 10 Skills and Expertise You Need As Account Manager. So here are the top 10 most cited account manager skills in order of importance: 1. *Updated January 2022.
Jeffrey Gitomer
JULY 7, 2011
Why Can’t You Get More Referrals? Tweet Share The definition of “referral” will surprise you, and at the same time make you understand why you don’t get as many as you expect or ask for. Do you ask for referrals? Do you get as many as you think you should?
Jeffrey Gitomer
JUNE 2, 2011
Your team members don’t respect a title unless they respect a person. As a leader you have “character.” ” Character that’s developed over time from your experiences, your knowledge, and your image. .” Your people will always respect the office and the title.
Jeffrey Gitomer
AUGUST 17, 2011
How Are You Using The Power of First Impression? Tweet Share You have THE meeting. The CEO has agreed to give you 30 minutes. This is the opportunity you have been hoping – working – for. Now is the time to hone your presentation to perfection… or is it? You gonna give the CEO your business card?
Jeffrey Gitomer
NOVEMBER 22, 2011
” I always like when a leader includes the word responsible in any statement because it indicates their thinking — and how they view their role as leader. Here are 4.5 examples of “family thinking” in my business: 1. Benefits are based on what I would provide for my family. You just take it.
Jeffrey Gitomer
MAY 9, 2011
I’m Slumping, And I Can’t Get A Sale!” Feel like you’re unable to get out of the rut? Is it the economy or is it YOU? Maybe you’re not in a big slump, but just can’t seem to hit the quota numbers. Don’t get down on yourself. Don’t get mad.
Jeffrey Gitomer
MAY 22, 2011
Recognize Employee Recognition For What It Is: GOLD! The customer is elated when I say okay. Little do they know it’s one of my favorite things to do – and one of, it not THE most important parts of their event. What’s the value of this type of ceremony? They are your bailout.
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