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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Digital environment – Where people buy people, the challenge of forging strong personal relationships becomes more acute when most communications are managed through digital channels. Time and capacity – Many fee-earners are stretched and compelled to manage large amounts of client work under heavy time pressures.

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Wholesale as a Success Factor: Modern Customer Relationship Management

QYMATIX

A well-implemented CRM system can help companies build long-term, profitable customer relationships and provide intensive customer care. It can also enhance customer satisfaction by enabling personalized communications and handling customer inquiries quickly and effectively. Such software supports profitable growth.

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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Many organisations saw this in 2008, 2011 and now 2020. Regardless of the size, maturity or sophistication of your organisation, you can apply these ideas to protect your profits, reputation, relationships and revenues. Four – Communicate the change. Communication is critical. 90% of the time they say….

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What type of B2B sales will still exist in 50 years?

QYMATIX

The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office. Sales managers had to type on a typewriter (1870 – 1980 (?))

article thumbnail

Wholesale as a Success Factor: Modern Customer Relationship Management

QYMATIX

A well-implemented CRM system can help companies build long-term, profitable customer relationships and provide intensive customer care. It can also enhance customer satisfaction by enabling personalized communications and handling customer inquiries quickly and effectively. Such software supports profitable growth.

article thumbnail

What type of B2B sales will still exist in 50 years?

QYMATIX

The communication tools that became so self-evident in sales today did not exist 50 years ago: smartphone (circa 1994), email (crazy eighties), and the internet. To communicate with their customers, salespeople had to rely on the phone and the post office. Sales managers had to type on a typewriter (1870 – 1980 (?))